February 12, 2001 My afternoon, translated: "Well, don't you look like a puffy geek. You've got no clue about how a car actually works, do you?" "I understand the internal combustion engine. There was this book, with cut-away drawing--" "So if I tell you the alternator (or distributor or one of those bits -- you're not even paying attention, are you?) is having trouble, you'll have a clue how much something like that would cost to fix." "Um. No." "And if I were to wildly overcharge you, you wouldn't be able to tell?" "No." "Except for the vague feeling in your gut that I'm taking advantage of you because I know what I'm doing and you need your car?" "Right." "OK, then. So after I add in the 30 0ummy Fee and the 15% Totally Arbitrary Fee and the 5% Additional Fee Levy Fee, that comes to... Oh, let's call it $500 even." "OK." "On second thought, let's make it $550." ★